Terms of Service

Definitions

Capitalized terms used in these Terms have the meanings set out below or where they are first defined in the clause referred to.

• "Account" means the account registered for the Customer to access the Service, including its login credentials, settings, Authorized Users, and connected integrations.
• "AI Employees" means the role-based software features of the Service, such as Scout, Luna, Kai, Chloe, Toshi, and Max, that carry out research, creative, advertising, social, store, and search work on the Customer's instructions, as further described in clause 2.3.
• "Authorized User" means an individual, tool, or automated agent that the Customer permits to access or act through its Account within the users, seats, and allowances of its plan.
• "Business Customer" and "Consumer" have the meanings given in clause 1.4.
• "Connected Platform" means a third-party service, such as Shopify, Meta, or a social network, that the Customer connects to the Service under section 8.
• "Credits" means the generation credits and other usage allowances described in clause 5.3.
• "Customer", "you", and "your" mean the individual or organization entering into the Agreement, as described in clause 1.1.
• "Customer Content" has the meaning given in clause 6.1.
• "Feedback" has the meaning given in clause 9.4.
• "Fees" means the amounts payable for the Customer's selected plan, billing cycle, and any additional purchases, as disclosed before payment under clause 5.1.
• "Generated Content" has the meaning given in clause 6.3.
• "Integration" means a documented API, MCP tool, connector, or other interface that the Service makes available for connecting Connected Platforms or external tools, as described in clause 7.4 and section 8.
• "Krev", "we", and "us" refer to the provider of the Service, as described in clause 1.1.
• "Krev Parties" has the meaning given in clause 10.1.
• "Personal Data" means information relating to an identified or identifiable individual, which is handled as described in the Privacy Policy and clause 6.5.
• "Privacy Policy" means the privacy policy published at krev.ai/privacy, as updated from time to time.
• "Service" has the meaning given in clause 1.1 and includes the AI Employees, Integrations, and related documentation.
• "Subscription Term" means the monthly or annual period selected at purchase and each renewal period under clause 11.1.

1. Agreement and Scope

1.1. These Terms of Service ("Terms") govern the use of Krev's websites at krev.ai and app.krev.ai, applications, AI tools, integrations, and related services (together, the "Service"). "Krev", "we", and "us" refer to the provider of the Service. "Customer" and "you" mean the individual or organization entering into the agreement.

1.2. By accepting these Terms when registering or purchasing, you enter into an agreement with Krev. If you act for a company or another organization, you represent and warrant that you have authority to bind it. You must be at least 18 years old, or the age of majority where you live if higher, and have the legal capacity to enter into the Agreement.

1.3. Your agreement includes these Terms and the plan, billing cycle, price, usage allowances, and purchase-specific conditions disclosed and agreed before payment. A separately agreed written contract signed by Krev controls only where it expressly varies these Terms. Purchase-order or other terms proposed by the Customer do not apply unless Krev expressly agrees to them in writing. Krev may decline any registration or purchase.

1.4. A "Business Customer" uses the Service for its business, trade, or profession. A "Consumer" is an individual using the Service primarily for personal, family, or household purposes. The Service is designed and offered for business use.

1.5. Nothing in the Agreement excludes or limits any right or remedy that cannot lawfully be excluded or limited. Every other provision of these Terms applies to the fullest extent permitted by applicable law.

2. The Service and AI-Assisted Work

2.1. Krev provides software for e-commerce research, marketing, image and video generation, advertising, social content, and store-related workflows. Available features, AI Employees, and Integrations depend on your plan and the functionality Krev makes available for it from time to time. Usage allowances are those disclosed for your plan or purchase.

2.2. A subscription purchases access to the Service for the paid Subscription Term. It does not purchase a guaranteed number of sales, a return on advertising spend, a particular ranking, approval by any platform, or any other business outcome. Examples, estimates, forecasts, case studies, and past results are illustrative only and are not promises of your results. Results depend on factors outside Krev's control, including your products, pricing, budgets, market conditions, and Connected Platforms.

2.3. References to AI Employees, teammates, or agents describe software features. They do not create an employment, partnership, agency, fiduciary, or professional-adviser relationship. Krev does not provide legal, financial, tax, accounting, or other regulated professional advice, and AI responses are not a substitute for it.

2.4. You are solely responsible for your instructions, for choosing the correct Connected Platforms and accounts, and for reviewing proposed content, targeting, budgets, schedules, and store changes before approving them. An instruction or approval given through your Account authorizes Krev to carry out the action within its stated scope, including an ongoing workflow where you request one, and Krev may rely on it as given by you. You are responsible for the content published, ads run, budgets spent, and store changes made under your instructions and approvals.

2.5. AI output may contain errors, omissions, fabricated information, or inconsistent results. You must verify factual claims, calculations, product representations, and legal and platform compliance before relying on or publishing output, and you use and rely on output at your own risk. A generated statement that a task succeeded is not, by itself, confirmation that a third-party platform completed the action.

2.6. Unless separately agreed in writing, the subscription does not include bespoke development, human agency services, or delivery of features described as planned or in development. Features identified as beta, preview, or experimental are provided as is, may be incomplete, and may be changed or withdrawn at any time without notice or liability.

3. Accounts, Access, and Security

3.1. You must provide accurate, complete, and current registration and billing information and keep it up to date, and Krev may rely on it. You must have authority to use any payment method, business account, store, or other resource you connect.

3.2. Keep passwords, API keys, access tokens, and other credentials confidential. You are responsible for managing the access of Authorized Users and any external tools you authorize, and for promptly revoking access that is no longer needed. Notify contact@krev.ai immediately if you suspect account compromise or unauthorized activity.

3.3. You are responsible for all activity that occurs under your Account, including actions taken by Authorized Users and by any person, tool, or automated agent using your credentials, and for all resulting Fees and third-party charges. Krev is not liable for any loss arising from your failure to protect your credentials or from unauthorized use of your Account.

3.4. Account access is limited to the users, seats, and uses included in the selected plan. You must not share credentials to evade plan limits, resell or sublicense account access, or create multiple accounts to repeat a first-purchase offer or the guarantee in clause 5.5, or to bypass a restriction. Krev may suspend or close any Account it determines is being used for these purposes under section 11.

3.5. Krev may request any information it considers necessary to verify identity, account ownership, or payment, investigate fraud or misuse, or restore secure access, and may restrict the Account until verification is completed to its satisfaction.

4. Availability, Changes, and Support

4.1. Krev will make the Service available to you during the paid Subscription Term, subject to the Agreement. The Service is provided on an as-available basis. Unless a separate service-level agreement signed by Krev expressly provides otherwise, Krev does not promise uninterrupted or error-free access, any uptime percentage, or any support response time.

4.2. Maintenance, updates, network failures, capacity constraints, security incidents, and third-party outages may affect access, and Krev may carry out scheduled or emergency maintenance at any time. No refund, credit, or other remedy is owed for any interruption, delay, or unavailability of the Service.

4.3. Krev may modify, add, remove, suspend, or discontinue any part of the Service, including features, functionality, AI Employees, Integrations, and underlying models, at any time and for any reason, with or without notice, and without liability. No refund, credit, or other remedy is owed for any such change except under clause 5.5 or where required by law. Changes to Fees, plans, and usage allowances for existing subscriptions follow clause 5.10.

4.4. The Service is not an archival or disaster-recovery service. You must keep independent copies of important inputs, outputs, and business records. Any backups Krev maintains do not replace your own copies or create an obligation to retain or restore any file. Krev is not liable for any loss, corruption, or deletion of Customer Content, Generated Content, or other data.

4.5. Contact contact@krev.ai for support and include enough information to identify the Account and issue. Support is provided by email on a reasonable-efforts basis, does not include bespoke implementation, and carries no guaranteed response or resolution time unless separately agreed in writing.

5. Fees, Billing, Credits, and Refunds

5.1. You must pay all Fees for your selected plan, billing cycle, and any additional purchases at the price disclosed before payment, together with all applicable taxes. By providing a payment method and completing a purchase, you authorize Krev and its payment processor to charge that payment method, and any updated or replacement payment method on file, for all Fees when due, including recurring Fees for each renewal Subscription Term until you cancel under clause 11.2. Unless stated otherwise at checkout, Fees exclude taxes, and you are responsible for all taxes, duties, and levies on your purchases other than taxes on Krev's net income. Your bank or payment provider may charge separate currency-conversion or transaction fees, which are your responsibility.

5.2. Subscriptions are paid in advance through Stripe. A monthly plan is billed for one month at a time. A yearly or annual plan is a single 12-month subscription charged in full upfront. A price expressed as a monthly equivalent with yearly billing is the annual price divided by 12, not an agreement to pay in monthly installments. A monthly credit or usage reset does not change an annual billing cycle or create a monthly cancellation refund.

5.3. Generation credits and other usage allowances follow the quantities, refresh schedules, and expiry conditions specified for the plan or purchase. Unused subscription Credits do not roll over after their scheduled refresh unless the plan expressly provides otherwise. Credit packs follow their disclosed validity conditions. The Credits consumed by each feature are as shown in the Service and may change. Credits are a limited right to use eligible features. They are not money, a deposit, or property, have no cash value, cannot be transferred, sold, or redeemed for cash, and are forfeited on expiry or when the Account is closed or terminated.

5.4. An upgrade may start a new paid billing cycle immediately and charge the full price of the new plan without a credit for the unused old period, as disclosed before you confirm the upgrade. Downgrades, where available, take effect at the next renewal, and no refund or credit is given for the remainder of the current Subscription Term. Canceling follows section 11.

5.5. Krev offers a limited 7-day money-back guarantee only on your first subscription payment, where it is for a monthly plan purchased at its standard, non-promotional price. To qualify, request a refund at contact@krev.ai within 7 days of the subscription starting and before any credits or other usage allowances from that subscription have been used. Include the account email and enough information to identify the payment. Yearly plans, promotional purchases, renewals, upgrades, credit packs, and later subscription payments are excluded. The guarantee is available once per Customer, regardless of the number of accounts, subscriptions, or payment methods used. This voluntary guarantee is not a free trial and does not delay the initial charge.

5.6. Except under clause 5.5, clause 5.8, or where required by law, all payments are final and non-refundable. This includes annual plans, promotional purchases, renewals, upgrades, downgrades, credit packs, partial billing periods, unused time, and used or unused Credits. A change of mind, accidental selection of a plan, non-use, dissatisfaction with output or business results, or cancellation soon after payment does not create a refund entitlement.

5.7. A purchase is promotional when a discount, coupon, partner offer, or other promotion reduces the standard price for the selected plan and billing cycle. Promotional purchases are excluded from the voluntary guarantee in clause 5.5. The offer's stated duration determines whether a discount applies to the first payment or later renewals. An annual discount does not convert an annual subscription into monthly billing.

5.8. You must report any suspected billing error to contact@krev.ai, with the account email and payment details, within 30 days after the date of the charge. Krev will investigate and correct errors it confirms. Charges not reported within that period are final, and any claim regarding them is waived. A missing receipt or inability to find an email does not cancel an otherwise valid purchase.

5.9. Before initiating a chargeback or other payment dispute, you agree to contact Krev at contact@krev.ai and give it a reasonable opportunity to resolve the issue. A dispute does not expand refund eligibility under these Terms. If you initiate a chargeback or payment reversal for a charge that was authorized and valid under these Terms, Krev may suspend or terminate your Account and recover the disputed amount together with any dispute fees and reasonable costs of collection. Krev may provide the payment provider with relevant transaction, disclosure, access, usage, cancellation, and support records in accordance with its Privacy Policy and applicable law.

5.10. If a payment fails, is declined, or is reversed, Krev may retry the charge, suspend or restrict access under section 11 until all amounts due are paid, and recover overdue amounts together with reasonable costs of collection, including attorneys' fees. Krev may change its Fees, plans, and usage allowances at any time. For an existing subscription, a change applies from the first renewal after Krev gives notice of it by email or through the Service and does not affect a Subscription Term already paid. If you do not accept the change, you must cancel under clause 11.2 before that renewal; renewing after notice is acceptance of the change.

6. Customer Data and Generated Content

6.1. You retain your rights in the images, text, product information, business data, and other materials you provide ("Customer Content"). You are solely responsible for Customer Content, and you represent and warrant that you hold all rights and permissions needed to upload it and use it with the Service, including relevant rights in personal data, trademarks, likenesses, and connected-platform data, and that neither Customer Content nor its use with the Service infringes or violates any third-party right or applicable law.

6.2. You grant Krev a non-exclusive, worldwide license to host, copy, process, transmit, and adapt Customer Content only as reasonably necessary to provide, secure, and support the Service, carry out your instructions, and meet legal obligations. Krev may permit its service providers to exercise those rights for those purposes. This clause does not transfer ownership of your content or authorize unrelated advertising use.

6.3. As between you and Krev, you retain any rights you have in content generated for you through the Service ("Generated Content"). To the extent Krev owns transferable rights in that output, Krev assigns them to you upon payment of the applicable Fees. You may use Generated Content commercially, subject to third-party rights and applicable law. Krev makes no representation or warranty that any Generated Content is protectable by copyright or other intellectual property rights, unique, accurate, or free from third-party claims, and you use it at your own risk.

6.4. Similar instructions may produce similar or identical content for different users, and Krev is not responsible for content generated for others. You are solely responsible for reviewing output for factual accuracy, trademark and copyright issues, consent requirements, and misleading product representations before publication, and for all Generated Content you publish or use. Your right to use output does not give you rights in another person's brand, likeness, or other protected material.

6.5. Personal Data is handled as described in the Privacy Policy at krev.ai/privacy and any separately agreed data-processing terms. You must not provide personal or confidential information unless you have authority and a lawful basis to do so, and you are responsible for giving any notices and obtaining any consents required by law for Personal Data you provide or that is processed on your instructions.

6.6. Each party will protect the other's non-public information received through the Service using reasonable care, use it only for the purposes of the Agreement, and disclose it only to people or providers who need it for those purposes and are subject to appropriate confidentiality obligations, or where disclosure is legally required. This does not cover information already lawfully known, independently developed, lawfully received from another source, or made public without a breach. These obligations continue while the information remains confidential.

7. Acceptable Use and Misuse

7.1. You must use the Service lawfully and comply with the rules applicable to the platforms on which you publish, advertise, or sell. You must not use it for fraud, deceptive impersonation, unlawful discrimination, harassment, infringement of intellectual property or privacy rights, or other unlawful conduct.

7.2. You must not create or distribute child sexual abuse material, sexual content involving minors, non-consensual intimate imagery, or content that unlawfully threatens or incites violence. You must not use another person's identity or likeness in a way that violates their rights.

7.3. You must not introduce malware, access other customers' data, probe or bypass security controls without authorization, evade safety or usage restrictions, exploit a defect for unauthorized access, or interfere with, disrupt, or impair the Service or its providers. Report suspected vulnerabilities privately to contact@krev.ai.

7.4. Use documented Integrations, APIs, and MCP tools only within the permissions and limits made available to you. Do not bypass rate limits, scrape the Service, extract private system instructions or credentials, or use automation to defeat payment, access, or abuse controls. Ordinary authorized automation is permitted.

7.5. Any unlimited-use description is subject to the feature scope and restrictions disclosed for the offer and to these Terms. It covers ordinary use of the plan and does not include bypassing safeguards, abusive or automated bulk use, or sharing or reselling pooled access. Krev may apply rate limits and other technical controls to protect the Service and other customers.

7.6. Krev may, at its discretion and without liability, refuse any instruction, decline to generate or publish content, remove or restrict content, or pause any workflow that Krev believes violates these Terms, creates a security or legal risk, or may expose Krev, its providers, or others to harm or liability. Krev has no obligation to monitor your use of the Service. Account suspension and termination follow section 11.

7.7. You must comply with applicable United States export-control and economic-sanctions laws when using or accessing the Service. You represent that you are not located in a country or region subject to comprehensive United States sanctions and are not on any United States government list of prohibited or restricted parties. You may not use the Service for a transaction or end use prohibited by those laws.

8. Integrations and Third-Party Charges

8.1. The Service relies on third-party AI models, infrastructure, payment providers, and integrations with platforms such as Shopify, Meta, and social networks. Their availability, functionality, and policies may change independently of Krev. Krev is not responsible for any Connected Platform or other third-party service and may stop supporting any Integration or third-party model at any time.

8.2. Connecting an account authorizes Krev to access and process the data within the permissions you grant for the features and workflows you request. You represent that you have authority over each connected account, and you must comply with each provider's terms and policies. You can revoke connection permissions through the relevant account or platform settings.

8.3. Advertising spend, platform subscriptions, transaction fees, and other third-party charges are separate from your Krev subscription unless expressly included. You are solely responsible for all third-party charges incurred through your Connected Platforms, including charges you authorize through an instruction, approval, or ongoing workflow. Krev does not control, and is not responsible for, third-party charges or a third party's refund decisions.

8.4. Canceling Krev or disconnecting an Integration does not necessarily stop ads, scheduled publications, or other work already accepted by a third-party platform. You are responsible for reviewing and stopping those activities directly on the relevant platform. Revoking access may prevent Krev from making further changes there.

8.5. Third-party reporting can be delayed, incomplete, or inaccurate. Platform policies and decisions may affect ad approval, account access, campaign delivery, attribution, or store functionality. Krev does not guarantee those outcomes and is not liable for any act, omission, or decision of a Connected Platform or other third party, including rejecting content, limiting delivery, or restricting or suspending your ad, store, or social accounts.

9. Krev Intellectual Property

9.1. Krev and its licensors retain their rights in the Service, including its software, interface, branding, documentation, and underlying technology. Except for the rights expressly granted, no intellectual property rights are transferred to you.

9.2. During your authorized access, Krev grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to use the Service for your own business purposes within the allowances of your plan. You may permit Authorized Users to act for you within those allowances. You may not sell, sublicense, or redistribute the Service itself.

9.3. You must not copy, modify, or create derivative works of protected parts of the Service, remove proprietary notices, use the Service to build a competing product or service, or reverse engineer, decompile, or disassemble it except to the extent applicable law expressly permits that activity despite this restriction. This clause does not restrict your lawful use of your own content or Generated Content under section 6.

9.4. If you provide suggestions, ideas, or other feedback about the Service ("Feedback"), you grant Krev a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable, and sublicensable license to use, copy, modify, and exploit that Feedback for any purpose, without obligation or compensation to you. Feedback does not include your confidential information, Personal Data, or Customer Content, which remain governed by section 6.

9.5. To report suspected infringement involving the Service, contact contact@krev.ai with your contact information, identification of the protected work or right, the location of the material, and an explanation of your authority to make the report. Krev may investigate, remove or disable access to allegedly infringing material, and terminate the Accounts of repeat infringers. Knowingly submitting a false infringement claim may create liability under applicable law.

10. Warranties, Liability, and Third-Party Claims

10.1. The Service, Generated Content, Integrations, and all other output and materials are provided "as is", "as available", and with all faults. To the maximum extent permitted by applicable law, Krev and its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers (the "Krev Parties"), disclaim all warranties, conditions, and representations, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and quiet enjoyment, and any warranties arising from course of dealing or usage of trade.

10.2. Without limiting clause 10.1, the Krev Parties do not warrant that the Service will be uninterrupted, timely, secure, error-free, or available at any particular uptime; that any output will be accurate, complete, reliable, original, lawful, or suitable for publication; that defects will be corrected; that any ad, post, listing, or store change will be approved, delivered, or completed by a Connected Platform; or that use of the Service will achieve any sales, revenue, return on advertising spend, ranking, or other result. You use the Service and any output at your sole risk.

10.3. To the maximum extent permitted by applicable law, in no event will the Krev Parties be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, sales, business, opportunity, anticipated savings, data, goodwill, or reputation, cost of substitute services, or business interruption, whether direct or indirect, arising out of or relating to the Agreement or the Service, however caused and under any theory of liability, including contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of those damages.

10.4. To the maximum extent permitted by applicable law, the total aggregate liability of the Krev Parties for all claims arising out of or relating to the Agreement or the Service, under any theory of liability, will not exceed the greater of (a) the Fees you actually paid to Krev in the 3 months immediately before the first event giving rise to liability, or (b) USD $50. Multiple claims do not enlarge this limit. The exclusions and limits in this section apply even if a limited remedy fails of its essential purpose.

10.5. The exclusions and limits in clauses 10.3 and 10.4 apply only to the liability of the Krev Parties. They do not limit your obligation to pay Fees and other amounts due, your obligations under clauses 10.6 and 10.7, or your liability for breach of section 7 or for infringement or misuse of Krev's intellectual property. The Fees reflect the allocation of risk in this section, which is an essential basis of the bargain between the parties.

10.6. You will defend, indemnify, and hold harmless the Krev Parties from and against any claim, demand, action, investigation, or proceeding by a third party or governmental authority, and all resulting losses, damages, liabilities, settlements, fines, penalties, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to: (a) Customer Content; (b) your or your Authorized Users' access to or use of the Service; (c) Generated Content as published, distributed, or otherwise used by you; (d) activity on or through your Connected Platforms, including ads, posts, listings, store changes, and third-party charges; (e) your breach of the Agreement; or (f) your violation of applicable law or of any third party's rights.

10.7. Krev may, at its option, assume the exclusive defense and control of any matter subject to indemnification under clause 10.6, at your expense, and you will cooperate fully with Krev in that defense. You must not settle any such matter in a way that imposes an obligation on, or admits fault by, any Krev Party without Krev's prior written consent.

11. Renewal, Cancellation, Suspension, and Termination

11.1. A paid subscription runs for the monthly or annual period selected at purchase and automatically renews for successive periods of the same length unless canceled before renewal. Renewal charges follow the agreed price, any disclosed promotional duration, and any change notified under clause 5.10. Krev will send any renewal notices required by law.

11.2. You may cancel future renewals at any time through your account settings. If you cannot access or complete cancellation there, email contact@krev.ai from your account email with a clear cancellation request. Krev uses the time an emailed request is received to determine whether it preceded a renewal, subject to account verification. A cancellation received after a renewal has been charged applies from the following renewal. Cancellation stops future renewals, and access continues until the end of the paid Subscription Term unless the Account is suspended or terminated earlier under this section.

11.3. Cancellation and refund eligibility are separate. Canceling does not refund any monthly or annual payment, and the refund conditions in section 5 apply.

11.4. Krev may suspend or restrict access to all or part of the Service, or terminate the Agreement or any Account, at any time, with or without notice, and without liability, if: (a) you breach the Agreement; (b) any amount due is unpaid; (c) Krev determines that your use of the Service poses a security, legal, financial, or reputational risk to Krev, the Service, other customers, or any third party, or involves fraud, abuse, or unlawful activity; (d) Krev is unable to verify your identity, Account ownership, or payment; or (e) Krev is required to do so by law, a governmental authority, or a provider or Connected Platform on which the Service depends. Krev may restore access at its discretion once the grounds for a suspension are resolved.

11.5. Krev may also terminate the Agreement or any Account for convenience at any time by giving notice to the account email, effective on the date stated in the notice. You may end the Agreement at any time by canceling under clause 11.2 and ceasing use of the Service.

11.6. No refund, credit, or other compensation is due on any suspension or termination, whether by Krev or by you and for any reason, except under clause 5.5 or where required by law. Suspension or termination does not relieve you of the obligation to pay Fees and other amounts accrued or owed, which become immediately due.

11.7. When the Agreement or your access ends, your right to use the Service ends immediately. You are responsible for exporting content you need before access ends. Krev has no obligation to retain, export, or return Customer Content or Generated Content after that time, and stored data may be deleted in accordance with the Privacy Policy. Some transaction, security, and support records may be retained for legal, accounting, fraud-prevention, or dispute-resolution purposes. Ending the Agreement does not transfer ownership of your content to Krev.

12. Updates and Notices

12.1. Krev may update these Terms at any time. The updated version and its effective date will be published on this page, and Krev will notify you of material changes by email or through the Service.

12.2. Updated Terms apply to new Accounts and purchases from publication. For an existing subscription, they apply from the earlier of the next renewal after notice or your continued use of the Service after the effective date stated in the notice. Updated Terms do not apply to a claim that arose before their effective date and do not change the Fees for a Subscription Term already paid.

12.3. If you do not agree to updated Terms, your sole remedy is to stop using the Service and cancel renewal under clause 11.2 before they apply to you.

12.4. Krev may give you notices by email to your account email or through the Service, and a notice is effective when sent or posted. You are responsible for keeping your account email current. Notices to Krev must be sent to contact@krev.ai and are effective when received.

13. General

13.1. If any provision of the Agreement is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

13.2. Headings are for convenience only and do not affect interpretation. The words "including" and "includes" mean "including without limitation". References to sections and clauses are to sections and clauses of these Terms, and defined terms apply in both the singular and the plural. The Agreement will not be construed against either party because that party drafted it.

13.3. The parties are independent contractors. Nothing in the Agreement creates a partnership, joint venture, agency, franchise, fiduciary, or employment relationship between the parties, and neither party may bind the other except as the Agreement expressly permits.

13.4. The Agreement, as described in clause 1.3, is the entire agreement between the parties on its subject matter and supersedes all prior proposals, discussions, and representations about it, except for any separately agreed written contract that clause 1.3 gives effect to. You have not relied on any statement, representation, or promise that is not expressly set out in the Agreement, including marketing materials, examples, or statements about future functionality.

13.5. You may not assign, delegate, or transfer the Agreement or any of your rights or obligations under it, by operation of law or otherwise, without Krev's prior written consent, and any attempt to do so without consent is void. Krev may assign or transfer the Agreement, in whole or in part, without your consent, including to an affiliate or in connection with a merger, acquisition, reorganization, or sale of all or part of its business or assets. The Agreement binds and benefits the parties and their permitted successors and assigns.

13.6. Krev is not liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, civil unrest, labor disputes, government action, power, internet, or telecommunications failures, cyberattacks, and outages, failures, or policy changes of any third-party provider, AI model, hosting service, payment processor, or Connected Platform. This clause does not excuse your obligation to pay Fees.

13.7. Except for the Krev Parties, who may rely on and enforce section 10, nothing in the Agreement confers any right or remedy on any person other than the parties.

13.8. Provisions that by their nature are intended to survive termination or expiry of the Agreement survive it, including accrued payment obligations, clauses 5.6 to 5.10, 6.1, 6.3, 6.4, and 6.6, clauses 9.1 and 9.3 to 9.5, section 10, clauses 11.6 and 11.7, and this section 13. Termination does not affect rights or liabilities that accrued before it.

13.9. You consent to receive agreements, notices, disclosures, receipts, and other communications from Krev electronically, and agree that electronic communications satisfy any legal requirement that they be in writing. Your electronic acceptance of these Terms has the same effect as a handwritten signature. Krev's electronic records of acceptance, purchases, instructions, approvals, usage, and communications are admissible in any proceeding to the same extent as records kept in paper form.

13.10. A failure or delay by Krev in exercising any right or remedy is not a waiver of it. A waiver by Krev is effective only if made in writing.

13.11. The Agreement is made in English. Any translation is provided for convenience only, and the English version controls if there is any conflict.

These Terms of Service are effective as of January 1, 2026.

For questions or concerns regarding these Terms of Service, please contact us at contact@krev.ai.